Data Collection Practices

We gather and manage various types of personal information, including:

2. Usage of Your Data

Your personal information is utilized for these purposes:

  • Service Provision in Stranraer:
    • Managing your car rental reservations and contracts effectively. Confirming your identity and verifying that you fulfill our rental criteria. Assisting with the collection and return of vehicles. Handling payment transactions, including deposits and any additional charges.
  • Customer Communication (Contractual Obligations and Legitimate Interests):
    • Sending booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
  • Marketing Preferences and Consent Management:
    • We will send you promotional offers, newsletters, and service updates with your consent or based on our legitimate interest. You can opt out whenever you wish.
  • Service Enhancement for Customer Benefit:
    • Evaluating website interactions to refine user experience and performance. Conducting studies to improve our vehicle selection and service offerings.
  • Compliance with Local Laws and Regulations:
    • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

3. Data Sharing Practices

Sharing Your Information

  • Local Service Partners: We collaborate with third-party companies, including payment processors and IT support services, who are required to safeguard your data under contract.

We do not sell your personal data to third parties.

Data Protection Standards

We employ various technical and organizational measures to safeguard your personal information from unauthorized access, changes, disclosure, or loss. These measures include encryption, access controls, secure server environments, and routine security evaluations. Nonetheless, it is important to recognize that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information only for the time required to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The length of retention may differ based on the type of information and the specific circumstances surrounding its use.

Your Rights in Stranraer

Your rights under UK data protection law.

  • Accessing Your Information: Obtain a copy of your personal information on file.

Contact us to exercise your privacy rights.

Cookies and Data Tracking

Our website utilizes cookies and similar technologies to improve your browsing experience, analyze traffic patterns, and customize content for your needs. You have the option to adjust your cookie preferences directly through your browser settings. This allows you to control your online experience while using our services.

Policy Changes

This Privacy Policy may be updated from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our privacy practices.

Contact Information

For inquiries regarding our Privacy Policy and data practices, please reach out to us:

Stranraer Car Hire Services
Ailsa Road, Stranraer, DG9, Dumfries and Galloway, United Kingdom
Contact Number:: 443332100115